About Us / Service Information
VPNHuman
Cross-Border Access Subscription Service
International routes for everyday browsing, AI tools, and streaming, with clear setup guidance for users new to network configuration.
VPNHuman covers 100+ countries with 150+ routes and supports Windows, macOS, iOS, Android, and Linux, with unlimited devices. Service information explains regions, route types, and use cases so you can understand your options before connecting.
Choosing Routes and Troubleshooting
Start with the region requirements of the service you want to use, then compare IEPL dedicated lines, relay routes, and direct connections. Route type can help guide your choice, but does not guarantee access to every platform. Streaming availability also depends on account region, content licensing, and platform rules. See the route types guide for details.
If you have connection issues, first check that your subscription is up to date, review your client settings and selected region, then try another route for comparison. If the issue persists, submit a ticket through the user panel with your device platform, route name, time of occurrence, and error message. Include enough detail to reproduce the issue, but never share your password or full subscription link.
Privacy Principles and Data Boundaries
No-Logs Policy
VPNHuman follows a no-logs policy and collects only the information needed to provide each service. Account, order, and support information is used only for its intended purpose. You can create an account with a username and password; no email address is required.
A no-logs policy does not prevent other websites from identifying an account you’re signed in to, and it does not replace security settings on your device. Read our Privacy Policy and Terms of Service to learn how information is handled and where service limitations apply. Plans include a 60-day money-back guarantee; requests are handled through the user panel.